CSR (Customer Service Representative)
OtherAttaie Properties — Kabul
4 weeks from now
Oct 10
Other
New
IT & QA Officer
Nation Security Services
Kabul
Full-time
As per Company salary scale
Posted: Sep 10, 2025
Apply before: Sep 20, 2025
Job Details
- Position
- IT & QA Officer
- Organization
- Nation Security Services
- Location
- Kabul
- Category
- Other
- Contract Type
- Full-time
- Salary
- As per Company salary scale
- Experience
- 5 years’ of experience in IT, quality assurance and audits roles, preferably in the security industry.
- Education
- Graduate degree computer science, Information Technology or related studies are required. A postgraduate degree in a related field is highly desirable.
- Deadline
- Sep 20, 2025
Job Description
IT:
Key Accountabilities:
IT Officer is responsible for the full management of the information technology and computer systems network of NSS Company
IT officer is responsible to plan, organize, control and evaluate IT data operations
IT Officer is responsible to design, develop, implement and coordinate systems, policies and procedures
Ensure security of data, network access and backup systems are adhered to
Act in alignment with user needs and system functionality to contribute to organizational policy
Identify problematic areas and implement strategic solutions in time
Audit systems and assess their outcomes
Preserve assets, information security and control structures
The file server should be managed and controlled under the supervision and management of IT Officer
Backups of the data of the company in the server system or in the secured hard disk system weekly or monthly
To change, edit or disable the email user account as per company policy in case on employee is terminated, moved to other position or leaves the job
To maintain NSS company website more secure by providing the SSL digital certificates
To assist in rebranding the websites professionally to grab the client attention
Quality of internet should be supervised under the management of IT Officer
Develop and maintain IT policy
Monitor firewall and Cyber security of all projects and company HQ’s
Develop overall standard for hardware and conduct training to employees on all new software’s and hardware.
Any other tasks assigned by line manager
Key Accountabilities:
IT Officer is responsible for the full management of the information technology and computer systems network of NSS Company
IT officer is responsible to plan, organize, control and evaluate IT data operations
IT Officer is responsible to design, develop, implement and coordinate systems, policies and procedures
Ensure security of data, network access and backup systems are adhered to
Act in alignment with user needs and system functionality to contribute to organizational policy
Identify problematic areas and implement strategic solutions in time
Audit systems and assess their outcomes
Preserve assets, information security and control structures
The file server should be managed and controlled under the supervision and management of IT Officer
Backups of the data of the company in the server system or in the secured hard disk system weekly or monthly
To change, edit or disable the email user account as per company policy in case on employee is terminated, moved to other position or leaves the job
To maintain NSS company website more secure by providing the SSL digital certificates
To assist in rebranding the websites professionally to grab the client attention
Quality of internet should be supervised under the management of IT Officer
Develop and maintain IT policy
Monitor firewall and Cyber security of all projects and company HQ’s
Develop overall standard for hardware and conduct training to employees on all new software’s and hardware.
Any other tasks assigned by line manager
Key Responsibilities
Quality Assurance:
Key Accountabilities:
Ensure client satisfaction through 24/7 communication, address complaints/ problems and ensure contractual requirements & standards
Ensure implementation of PSC1/ISO 18788/9001:2015 standards across all projects
Maintain data base of all company documents samples
Ensure all staff are trained in accordance with and are aware of PSC1/ ISO standards, policies and procedures…
Conduct daily, quarterly, biannual and annual internal audits to monitor implementation of PSC1/ISO
Conduct on-going training of management or staff to update staff on PSC1 / ISO requirements and updates
Assist in creating PSC1/ ISO systems and procedures
Daily/ Weekly/ Monthly liaison with consulting PSC1/ ISO auditor (in English)
Present company policies & procedures in relation to PSC1/ ISO to an international audit panel(in person)
Any other duties and responsibilities as assigned by line manager
Key Accountabilities:
Ensure client satisfaction through 24/7 communication, address complaints/ problems and ensure contractual requirements & standards
Ensure implementation of PSC1/ISO 18788/9001:2015 standards across all projects
Maintain data base of all company documents samples
Ensure all staff are trained in accordance with and are aware of PSC1/ ISO standards, policies and procedures…
Conduct daily, quarterly, biannual and annual internal audits to monitor implementation of PSC1/ISO
Conduct on-going training of management or staff to update staff on PSC1 / ISO requirements and updates
Assist in creating PSC1/ ISO systems and procedures
Daily/ Weekly/ Monthly liaison with consulting PSC1/ ISO auditor (in English)
Present company policies & procedures in relation to PSC1/ ISO to an international audit panel(in person)
Any other duties and responsibilities as assigned by line manager
Requirements
Graduate degree computer science, Information Technology or related studies are required. A postgraduate degree in a related field is highly desirable.
5 years’ years of experience in IT and quality assurance roles, preferably in the security industry.
Must have prior experience in internal and/ external audits, including preparation of documentation, compliance checks, and coordination with auditors.
Proficiency in software testing methodologies and tools
Strong communication skills, with the ability to effectively communicate technical information.
Excellent analytical and problem-solving skills.
Advanced knowledge of spoken and written English.
5 years’ years of experience in IT and quality assurance roles, preferably in the security industry.
Must have prior experience in internal and/ external audits, including preparation of documentation, compliance checks, and coordination with auditors.
Proficiency in software testing methodologies and tools
Strong communication skills, with the ability to effectively communicate technical information.
Excellent analytical and problem-solving skills.
Advanced knowledge of spoken and written English.
How to Apply
Interested and qualified candidates should send their cover letter with updated CVs (cv + docs in 1x PDF) to NSS HR department – hrmngr@nss.af
NSS HR department should receive applications by close of business 20 September 2025 (before 4:00 PM). Applicants should clearly indicate the vacancy number and job title in the email subject line otherwise, their applications will not be considered.
Only shortlisted candidates will be contacted for the interview
IMPORTANT NOTES
Applications will be reviewed thoroughly and only those candidates will be contacted for interviews whose qualifications meet the requirement of the job.
Short listed candidates are normally contacted within a week after the deadline for applications.
Applicants should have at least three references of the company management where previously worked.
All documents/Certificates should be attached to the CV(cv + docs in 1x PDF)
NSS HR department should receive applications by close of business 20 September 2025 (before 4:00 PM). Applicants should clearly indicate the vacancy number and job title in the email subject line otherwise, their applications will not be considered.
Only shortlisted candidates will be contacted for the interview
IMPORTANT NOTES
Applications will be reviewed thoroughly and only those candidates will be contacted for interviews whose qualifications meet the requirement of the job.
Short listed candidates are normally contacted within a week after the deadline for applications.
Applicants should have at least three references of the company management where previously worked.
All documents/Certificates should be attached to the CV(cv + docs in 1x PDF)
About Nation Security Services
Nation Security Services (NSS) is one of the few National security companies in Afghanistan with the ability to run any type of security contracts. This is due to its long established links to Afghan and International professionals with extensive experience in hostile security environments, administration and project management. Our experience enables us to provide well-trained, professional security personnel capable of performing in all fields of the security industry. We also have the added advantage of having security and medical advice teams consisting of international consultants and operational management mentors, who have a vast experience in security management worldwide. Our services are tailored to the requirements and demands of our clients
Application deadline
Sep 20, 2025
1 week from now
Time remaining to apply
1 week from now
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