IT Officer (Field Office Baghlan)

The IT Officer will be involved in helping others in all aspects of the IT department’s work. They offer vital support to colleagues, and the role will often include liaising with other departments to keep the company’s networks and systems working to their optimum levels. This is a varied role that also offers the chance to gain an understanding of the various aspects of Information Technology and establish an excellent career path.

Installation/Configuration Server 2008 +2012(PDC, ADC, Data, Exchange, Proxy, WSUS, Trends Micro AV) Lan/ WAN systems
AOCS Standard Software Installation/Configuration (Firewall (Kerio Control), Backup Exec, Acronis Backup, Anti-Virus (Trend Micro)
Installation/ Configuration of Windows 7, Windows 8, and Windows 10 MS Office Packages, Outlook Email System, etc.
Providing on-call support for solving IT issues for AICS staff during the day
Providing Helpdesk Support for solving IT issues for AICS staff during the day
Maintenance, Software Installation, and Troubleshooting of AICS user clients and network printers
Installation and configuration of the PABX TDA system.
Install and configure network devices (switches, routers, wireless routers, access points)
AICS Kabul Server and Client computers maintenance on a yearly basis
Arranging spare part list for computer (server, laptop, desktop) and printer
Arranging backup system (Data, Acronis, and hard drive) for AICS and regular check of the backups
Arranging Outlook mail backup system for AICS client computers
Support for the repair of IT Hardware equipment (Computers, Printers, Generator, Solar-System, etc) of the AICS office
Installation and configuration of Exchange email accounts for clients
Wiring and troubleshooting of the power system (Generator, Solar, etc) for the AICS office.
Installation/configuration and Monitor File Transfer Protocol Server (FTP Server)
Provide suggestions to AICS users and administrators on a timely basis.
A fully functional new design/layout of the existing website with up-to-date, relevant information/contents
Daily updating of the AICS website (WordPress)
Provide any other technical support required and as assigned by the supervisor.
Full compliance of operation with AICS rules, regulations, and policies, implementation of corporate operational strategies, establishment of targets, and monitoring of achievement results.
Prepare all necessary documentation for procurement of goods and services in accordance with AICS rules and regulations, including RFQ, PO, and Contracts or any other documents as needed.
Maintain records on the procurement process and related documents and files to ensure transparency and accountability.
Raise purchase orders, seek approval, and dispatch as and when required in connection with procurement procedure.
Arrangements of facilities for program/ project events, training, workshops, and other activities in terms of travel accommodations, transportation, ticketing, venues, etc., as per the approved Purchase Request Form.
Monitors deliverables under contracts awarded and prepares documentation for authorization of payments to suppliers.
Check the photocopy machines, scanner, and any other office IT equipment. In case of any problem, ask the contractor to repair them.
Make sure that all operational activities are aligned with policies and procedures.
Make sure all official vehicles are running and in very good condition.
Operation-soring and analysis of the operating environment, timely readjustment of the operation, advice on legal considerations, and risk management.
Proper management of AICS assets, facilities, and logistical services, including full compliance with AICS policies and procedures.
Ensure management of AICS security services by ensuring the effective functioning of the systems, acts as a security focal point, briefs staff on security matters, and also disseminates relevant information to staff.
Any other relevant tasks assigned by the supervisor.

Strong diplomatic skills, a high level of cultural sensitivity, and familiarity with domestic and international work environments
Proactive, able to adjust quickly to the demands and AICS’s requirements, analytical and innovative thinking, very good at attention to detail
Focused, familiar with working long hours both in the field and office levels
Good personal organization, interpersonal, and communication skills
Familiarity with and a supportive attitude towards processes of strengthening women-led CSOs/NGOs and building internal capacities for self-management
Excellent interpersonal skills, people person, diplomatic, empathic
Analytical, detailed, fast work pace, organized, tidy
Service and quality oriented, proactive, persistent, broad-minded, and able to assess issues & situations from different perspectives.
Proven ability to develop an excellent working relationship and coordination with colleagues from operations and other departments
Firm compliance with rules and regulations; familiar with and has updated knowledge of manpower regulations
Setting up hardware and software applications as and when required
Fluent in English, both written and spoken, with a strong command of Dari and Pashto.
Excellent ability to work independently or in teams, to multitask, and to work in a multicultural environment.
Fluent in English, both written and spoken, with a strong command of Dari and Pashto.
Excellent ability to work independently or in teams, to multitask, and to work in a multicultural environment.
Excellent interpersonal skills, people person, diplomatic, empathic
Analytical, detailed, fast work pace, organized, tidy
Proven ability in managing and implementing projects and delivering results
information management, report writing, communication, problem solving, and decision making
Logo, Banners, and media editing experience

Interested applicants should submit their CV along with a cover letter to Jobs@aicsafg.org no later than 18th September 2025.


Important Notes:
• Please quote the Vacancy Number and Position Title and Job Location as the Subject of the e-mail when applying.
• No supporting documents (e.g., diplomas, recommendation letters, identification card(s) etc.) are required at this stage.
• Only short-listed candidates will be contacted for further assessment.

The Afghanistan Institute for Civil Society (AICS) promotes a transparent and equitable recruitment process. We reiterate that all services related to job applications, including processing, seminars, and training programs, are provided free of charge.

Our official job announcements are posted on the ACBAR website (acbar.org/jobs). Interested candidates are encouraged to submit their applications through our designated email address: jobs@aicsafg.org

Afghanistan Institute for Civil Society (AICS) recruitment and selection process reflect our commitment to equal opportunity and protecting children and at-risk adults, beneficiaries, partners, community members and employees from safeguarding violations. We will do everything possible to ensure that only those who are suitable to work with children and at-risk adults are recruited to work for us. In the process of recruitment, selection and appointment AICS implement a range of procedures and vetting checks including criminal records disclosures to ensure everyone associated with AICS is kept free from harm and abuse is prevented.

Protection from Sexual Exploitation Abuse and Harassment (PSEAH) is the responsibility of everyone, and all selected individuals will be required to comply with AICS Safeguarding Policy at all times.

By sharing your cover letter and resume with AICS in response to this job application, applicants consent AICS to keep this information in file for Recruitment and Human Resources Management purposes.

We request all job seekers to be attentive and report any instances of individuals or entities claiming to charge fees on behalf of AICS Afghanistan to info@aicsafg.org. Our commitment to ethical practices ensures that your career aspirations are supported without any financial burden during recruitment.